Privacy Policy

Last Updated: January 2024

At ToyCraft Models (“we”, “us”, or “our”), we understand that our discerning collectors value precision and security in all aspects of their collecting experience—just as we meticulously craft our 1:18 scale diecast models and aviation replicas. This Privacy Policy outlines how we collect, use, and protect your personal information with the same level of care we apply to our museum-quality products.

1. Information We Collect

To provide our premium services to collectors worldwide, we collect:

• Personal Identification: Name, email address, phone number, shipping/billing address
• Payment Information: Credit card details (processed securely through PCI-DSS Level 1 compliant systems), PayPal account information
• Transaction Details: Purchase history, order values, product preferences (such as 1:43 scale models or aviation replicas)
• Technical Data: IP address, browser type, device information, website usage patterns
• Communication Records: Correspondence with our Collector Concierge team

2. How We Use Your Information

We employ your data with the same precision as our quality control team inspects model panel gaps:

• Process transactions for scale models and collectibles
• Provide tailored recommendations based on your collecting interests (e.g., 1:24 scale vehicles or aircraft plastic kits)
• Enhance security measures for high-value purchases exceeding $500
• Improve our website functionality and collector experience
• Communicate about limited edition releases or rare vault collection pieces
• Comply with legal obligations and prevent fraudulent activity

3. Data Sharing & Disclosure

Like our reinforced double-wall shipping boxes, we implement multiple layers of protection for your data:

• Service Providers: Trusted partners for payment processing (with 256-bit SSL encryption), shipping, and IT services
• Legal Requirements: When necessary to comply with laws or protect our rights
• Business Transfers: In connection with any merger or sale of company assets

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we serve collectors across six continents (excluding certain Asian and remote regions), your information may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws and maintain the same security standards globally.

5. Data Security

We protect your data with military-grade 256-bit SSL encryption and additional measures:

• Tokenization of sensitive payment information
• Regular security audits and vulnerability testing
• Fraud screening algorithms and Address Verification Systems
• Secure destruction of data when no longer needed

6. Your Rights as a Collector

You have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain data processing
• Receive your data in a portable format
• Withdraw consent where applicable
• Lodge complaints with data protection authorities

To exercise these rights, contact our Collector Concierge team at [email protected].

7. Cookies & Tracking Technologies

Our website uses cookies—like the precision tools in our model workshops—to:

• Remember your preferences (e.g., scale model interests)
• Analyze site traffic patterns to improve user experience
• Enable secure checkout processes
• Provide relevant product recommendations

You may adjust browser settings to refuse cookies, though this may affect certain website features.

8. Policy Updates

We may update this policy periodically, with changes reflected in the “Last Updated” date. Significant changes will be communicated to collectors through email or website notices.